الملخص الإنجليزي
This survey comparing information technology (IT) governance capability against the international standard ISO 38500:2008 for corporate governance of IT was carried out separately in five jurisdictions: Argentina, El Salvador, Malaysia, Oman and the United Arab Emirates, and attempts to position ISO 38500 and the key concepts for governance of IT in the twenty-first century. The findings of the survey may be used to inform organisational policies, procedures and practices that will hopefully lead to the development of sustainable business practices through responsible IT governance (ITG) that reflect the interests of all stakeholders. The survey is significant given the current global trend of outsourcing, cloud computing, e-business and IT economy, as well as the increasingly dominant roles that IT plays in helping organisations improve the efficiency and productivity of their business. The survey should assist board directors and senior managers to formulate and implement effective strategies to align and integrate technology, operations, strategies, structures, culture and human resources in ITG. The findings should hopefully provide a greater understanding of the important issues involved in ITG and management within industry and business contexts.
