الملخص الإنجليزي
The thesis aims to recognize the impact of the strategic planning and how to reduce the problems faced
by the employees of the Ministry of Transport and Information Technology and the companies
working in the air transport field in the Sultanate of Oman.
It also aims to recognize the importance of planning, its dimensions, and its active elements in
managing crises which must be followed and paid attention to in order to reduce the effects of
potential crises in the future and reduce their extent and losses.
The descriptive and analytical methods using a questionnaire were used to collect the required data
and samples. The target sample of the study was from the Ministry of Transport and Information
Technology, the Civil Aviation Authority, the private companies operating in the air transport field
like, Oman Air, Salam Air, Oman Airports, Transom Handling, International Sport Sotez company
and employees such as general managers, assistant managers, technicians and so on. The study sample
covered 440 people. The results of the questionnaire were 210, all of which were valid.
