الملخص الإنجليزي
One of the key success of e-Government is how fast and transparent it can deliver services to different customers. It depends on many factors such as IT infrastructure readiness, human resources skills and abilities... etc. Yet, among all of these factors, the integration processes between different government entities can be crucial and directly affects in the service delivery. E-Government represents a distributed system that has many sub-systems and they need to work in a harmonic way to accomplish the distributed systems' features such as transparency and reliability.
However, e-Government organizations spend a lot of time in preparing for the integration processes in e-Government initiatives. This bureaucracy and repeated procedures consume time, effort, and money for all the parties including its organizations, businesses and citizens, and hence, holds back moving towards achieving e-Government goals and objectives. This latency affects directly the economy since it is tightly linked to providing different services to different customers.
A solution that can overcome these issues is required so that if implemented will help in accelerating the integration process in e-Government and saves a lot of time, money and effort. This thesis proposed an architectural solution that comprises three main layers: an authentication layer, a web service level agreement layer and an access control layer. These layers represent most aspects that can contribute directly in the integration process. The solution can be applied as an integration portal where it should be hosted by a dominant IT organization and can be accessed by other government entities using a highly secured mechanism.
