English abstract
This study dealt with the reality of information awareness of document specialists
in Omani government institutions, by identifying the reality of their information awareness
through the use of the Big Six skills model to solve information problems, and to identify
the expected benefits of increasing the information awareness skills of document
specialists, and to reveal the challenges facing documents specialists in the field of
information awareness.
The study relied on the mixed approach (Method Mixed) to achieve the
objectives of the study by collecting and analyzing quantitative and qualitative data for the
skills of the documents specialist in Omani government institutions, the researcher relied
on collecting the data required to prepare this study on an intentional sample estimated at
(120) document specialists and (20) interviews for some documents specialists in those
institutions.The quantitative approach was based on the use of Questionnaire to obtain
quantitative data in order to identify the awareness of the documentation specialist of the
concept of information literacy and related issues, and the availability of information
literacy skills by adopting the Big Six skills model to solve information problems. The
second stage was the use of the qualitative approach, which is represented in the adoption
of open interviews (individual and group) for some document specialists according to some
variables, in order to obtain Qualitative data to reveal the most prominent challenges and
expected benefits of increasing information literacy skills and related issues in document
management from the point of view of the document specialist.
The results of the study found that some information literacy skills are available among
documentation specialists in Omani government institutions by adopting the Big Six skills
model to solve information problems. The results also revealed that there were statistically
significant differences in the information skills of the six major skills model for the variable of
gender, academic institution and date of academic qualification, due to the development of
skills, educational curricula and languages adopted for teaching in different educational
institutions, and to the different scientific levels, individual abilities and skills among the
documentation specialist in the mentioned periods. For the statistically significant differences
ح
of the administrative division variable in the documents departments and sections, the results
of The study found no statistically significant differences in Omani government institutions
due to the similarity of the nature of the tasks and functional work associated with the
documentation specialist.
The study also showed a number of expected benefits from increasing the
information awareness skills of the documents specialist, the most important of which is
the ability of specialists to search for issues related to documents when knowing the most
important information skills in the field of information awareness and knowledge of
information awareness skills that contribute to identifying the professional and ethical
aspects in dealing with information and data related to documents.
As for the challenges facing the document specialist in the field of information
awareness, they include educational, legislative, human and material challenges for
document systems and divisions concerned with government institutions, the most
prominent of which was that the curricula and strategies of teaching information
awareness and strategies are weak and useless, and the weak awareness of the document
specialist in research and e-learning of information skills, and the inappropriateness of
scientific laboratories and educational workshops in colleges and universities that teach
documents and archives sciences in the development of Information awareness skills, and
weak laws and standards related to the confidentiality and preservation of information and
making it available to beneficiaries.
The study came out with a set of recommendations, the most important of which is
that those in charge of developing academic educational programs give importance to
document specialists to integrate information awareness skills in the preparation and
dissemination of scientific research, reconsider and develop the academic courses offered, and
establish a specialized center for information awareness skills for functions related to
documents in order to facilitate dealing with information, evaluating, analyzing and using it.
