English abstract
This study aimed to identify the effect of the effectiveness of the e-learning
system, represented by its dimensions (system quality, information quality,
service quality), on the academic performance of students in universities in
the Sultanate of Oman under the Covid-19 pandemic. It also aimed to test
the mediating role of teachers' capabilities and students’ motivation &
capabilities for the proposed relationship.
To achieve the goals of the study, the descriptive-analytical approach was
used. The study population comprises all higher education students (127,962
students) in the Sultanate of Oman. Electronic questionnaires were
distributed to the study population, and a convenient sample of (358) was
collected. The data was analyzed using (SPSS).
The findings showed a positive and statistically significant impact of the
effectiveness of the e-learning system (system quality, information quality,
service quality) on students' academic performance. The results showed that
information quality is the most critical dimension of e-learning related to
students' academic performance. The results also showed that teachers'
capabilities and students' motivation & capabilities positively and indirectly
affect the relationship between the effectiveness of the e-learning system and
students' academic performance.
The study reached several recommendations, the most important of which is
for teachers and faculty members to receive courses on ways to use distance
education through virtual programs and platforms. In addition, training
students from the foundational stage to attend classes via virtual platforms
and teaching them in distance education. And the need to study plans to
establish an infrastructure with high capabilities to avoid network and
maintenance problems and to seek studies in various fields in distance
education and its development .
Keywords: E-learning system effectiveness, Distance education, Corona
pandemic, Student abilities, Student motivation, Teacher abilities, Student
achievements.
