The current study aims to identify the roles of a social worker in activating the parent councils’ participation in public schools’ educational processes, recognize the council's role in the educational process, and identify the challenges facing the councils and social workers, as well as providing suggestions that could play a role in activating parent councils’ participation. To achieve the objectives of this study, the researcher used a mixed approach, using both quantitative and qualitative data. The questionnaire and interviewing tools were used in this study, as the questionnaire was applied to a sample of (160) social workers and deputies from Muscat public schools. However, the interviewing tool was conducted on a sample of (6) parent council heads from various wilayat in Muscat. The results of the study concluded that: The social worker plays various roles in activating parent councils, such as involving parent council members in the counseling and awareness programs he prepares, participating in organizing the parent council’s general assembly meeting, and making sure that the parent councils’ roles are properly highlighted within the school. As for the contribution of parent councils’ contribution in the educational process, there were two phrases, i.e. “parent council plays a role in activating religious and national occasions at school” and “parent council plays a role in enhancing positive values and attitudes among students”, that showed a very high relative strength. Parent councils face some challenges, such as low budgets and parents abstaining from participating. Besides, social workers have their own challenges, such as overloaded burdens which showed a very high relative strength. There are some practices to be suggested to activate the role of parent councils: For example, honoring the most effective parent council in a region. The study recommended providing offices or classrooms equipped with all stationery and tools for the parent councils, allocating part of the budget to manage the parent councils’ work, and organizing their contribution to support the educational process in public schools.