The transport sector is considered one of the most important sectors in moving people from one place to another with ease. The population congestion caused transport problems like traffic congestion in major cities. The public transportation is considered one of the successful and effective solutions if provided with quality and modern systems that suit the need of the citizens. The current study aims to analyze and specify the major obstacles that face the public government transportation (Mwasalat buses) in Muscat governorate by using the field observations of the researcher and a questionnaire of which, 362 responses were received. The questionnaire aimed to reveal the reasons of not using the Mwasalat buses in Muscat governorate. Interviews were also conducted including the (CEO) of the Mwasalat company and bus drivers. An analysis of the accessibility of stopovers was carried out using Arc MAP, an actual service range of 400 meters was determined as an internationally appropriate standard. The study results, revealed a number of obstacles that contributed to the reluctance of Omanis of various social strata to use Mwasalat buses, and the existence of other alternatives for transportation came as a key factor. The increase in the living standards created a need to own a private car for different segments of society. The hot climate came next, followed by the long distance to the bus stops and the lack of public transport service near the individual. The spatial analysis of the bus stops also concluded that many of the stops have low accessibility within a service range of 400 meters, and the majority of them do not serve any of the population in that range, thus, their presence in that location is useless. The study came up with many recommendations to alleviate these obstacles, such as giving more attention to the service and planning aspects of the sector, and creating an integrated network of public transport.