الملخص الإنجليزي
This study aimed to investigate the level of student engagement in online courses in
the Instructional and Learning Technologies department (ILT) at SQU during the
Covid-19 pandemic. The study also explored the challenges that impeded student
engagement in online courses. The study followed a descriptive design using a
purposive sample of 111 students and five instructors. Mixed methods were used for
gathering the data of the study. The level of student engagement was measured
through the survey of student engagement and the analysis of the MOODLE reports.
Moreover, semi-structured interviews were conducted with six students and five
instructors to investigate the challenges that hindered student engagement. Although,
the study revealed some challenges that impeded the student engagement in online
courses like: heavy workload on students, students' inability to manage their study
time, low-level of class participation, increase of instructors' burdens. The findings
of the study indicated that the ILT undergraduate students still showed a high level of
engagement. Thus, the revealed challenges would help the educators to plan in
advance for better strategies for student engagement. The study presented some
recommendations and avenues for further research.