الملخص الإنجليزي
This study aimed to identify the strategies used by the sport’s national governing
organization in the Sultanate of Oman in managing volunteers and the mechanisms used
to communicate between the sport governing bodies and the volunteers. It also aimed to
reveal how the sport’s national governing organization motivates volunteers. The study
was carried out through a qualitative approach and used interviews as a tool for collecting
data and thematic analyses as a tool for analyzing the results. The study was applied to a purposive sample of (11) respondents who were members of the boards of directors of
sports bodies in the Sultanate of Oman.
The study reached a set of results, the most important of which is the lack of clear
strategies followed by sports bodies to manage volunteers, as there is randomness in this
aspect, in addition to the impact of sports body management on the continuation of
volunteers and their ability to develop, care for, and guide volunteers to ensure their
continuity and survival. The results also confirmed that the lower the level of randomness
in volunteer management when organizing sporting events, the more this contributes to
creating a suitable environment for volunteering. On the other hand, sports bodies need a
precise mechanism for evaluating the work of volunteers.
The study concluded with some recommendations, the most important of which is
working to set standards and requirements to attract volunteers to sporting events and,
optimally employing their skills, and creating a central unit concerned with volunteer
affairs in the Oman Olympic Committee, which sponsors and adopts volunteers, and
provides the necessary services for them such as preparation, qualification, and training
through workshops, in addition to providing support to volunteers. It focuses on the basic
skills, abilities and achievements of volunteers in order to facilitate the distribution of
tasks to them and choose the appropriate tasks for them, develop a system for monitoring
and evaluating volunteers, provide volunteers with appropriate training and support them,
and pay attention to the presence of specialists in sports bodies to manage, train and qualify volunteers.
