Document
Co-creating value in desert tourism experiences.
Identifier
DOI: 10.1080/21568316.2021.1873835
Source
Tourism Planning and Development. v. 18, 2, p. 245-265
Contributors
Al-Qasmi, Idrees., Author
Melpignano, Claudia., Author
Country
United Kingdom.
City
Oxfordshire
Publisher
Routledge.
Gregorian
2021-01-01
Language
English
Subject
English abstract
This study investigates the determinants of value co-creation in desert camps in Oman from both the customers' and the camp managers' perspectives. The concept of value co-creation in hospitality and tourism has been investigated in a range of ways in the extant literature. However, limited attention has been paid in the process of value co-creation in remote and unique destinations such as desert camps. This research focuses on 5 aspects of value co-creation which are then explored both quantitatively and qualitatively. The findings of the study indicate that within the context of desert camps, value co-creation is influenced by authenticity, engagement, place attachment, and marketing though the value-in-use concept. However, the level of this influence varies between the customers and the camp managers. Finally, findings are discussed in the light of this variance to identify and provide recommendations that enhance value co-creation in the desert camps of Oman.
ISSN
2156-8316
Category
Journal articles