Document
Multiple constituencies of trust : a study of the Oman military.
Identifier
DOI: 10.1080/09585192.2011.584402
Contributors
Publisher
Elsevier.
Gregorian
2011-06
Language
English
English abstract
This paper presents findings from a study of employees' multiple trust foci. Social exchange theory and the notions of conceptual and cognitive distance are used to generate hypotheses on the anticipated effects of specific trust relationships on employees' attitudinal and behavioural outcomes such as intention to quit, job satisfaction, organizational commitment and organizational citizenship behaviours. Data from Omani military personnel suggest that employees distinguish between trust in the organization, trust in their direct boss and trust in co-workers. Several important attitudinal and behavioural outcomes are predicted by these specific trust foci.
Member of
ISSN
0958-5192
Resource URL
Category
Journal articles