The current study aimed to reveal the reality of the school administration's use of social media in order to support the educational process from the point of view of teachers and principals of basic education schools in the Sultanate of Oman, and to reveal the presence of statistically significant differences in the degree of school administration's use of social media in order to support the educational process in schools Basic education in the Muscat Governorate in the Sultanate of Oman is attributed to the job title variable, the number of years of experience, and the level of skill in using technological applications. Sultanate of Oman, and proposed mechanisms to activate the role of the school administration in the use of social media in the educational process in basic education schools in the Sultanate of Oman. The current study followed the descriptive survey method, and used a questionnaire, which was applied to (370) principals, assistant principals, and teachers of basic education schools in Muscat Governorate. The results of the current study concluded that the reality of the school administration's use of social media in order to support the educational process from the point of view of principals, assistants, first teachers and teachers of basic education schools in Muscat Governorate in the Sultanate of Oman was high, and the study revealed that there were statistically significant differences in the responses of the study sample. The degree of the school administration's use of social media in order to support the educational process in basic education schools in the Governorate of Muscat in the Sultanate of Oman is attributed to the job title variable in favor of the category (principal / principal and teacher / teacher), and there are no statistically significant differences in the school administration's use of social media in order to support The educational process is attributed to the variables of years of experience and the level of skill in using technological applications. As for the most prominent challenges facing activating the role of the school administration in using social media in the educational process, it is divided into four areas: technical challenges, challenges related to parents, challenges related to school management, and challenges related to the teacher. A number of proposed mechanisms were presented to activate the role of the school administration in using social media in the educational process in basic education schools in Muscat Governorate, Sultanate of Oman. Based on the previous results, the current study recommended the development of organized and specific plans and mechanisms that include laws and legislation for the use of the WhatsApp application in the educational process in the school, according to what the school deems appropriate and commensurate with its capabilities and generalization to the various groups, and work to organize the affairs of teachers and students through the mechanism of using the WhatsApp application in the educational process ; Through workshops, seminars or educational brochures on the importance of the application.